Question 1

How much does IT outsourcing cost?

Accepted Answer

The cost depends on the number of workstations and the set of services. For 5–10 workstations — from 15,000 RUB/month. Contact us for an accurate quote.

Question 2

How quickly do you respond to issues?

Accepted Answer

SLA from 15 minutes for remote tasks. On-site specialist within 2–4 hours in Pushkino and nearby cities.

Question 3

Do you work outside of Pushkino?

Accepted Answer

Yes, we serve companies throughout the Moscow Region. Remote support — with no geographic restrictions.

Question 4

What is included in the service contract?

Accepted Answer

The list of services is fixed in the SLA: 24/7 tech support, infrastructure monitoring, remote and on-site service, antivirus protection.

Question 5

Do we need to interrupt operations when onboarding?

Accepted Answer

No. Onboarding takes 1–2 days and does not require stopping business processes.

Question 6

Do you only work with small businesses?

Accepted Answer

We serve companies from 3 to 200+ workstations, including government agencies and manufacturing enterprises.

Frequently Asked Questions